Guest Safety

The safety and the well-being of our guests and team members is priority one!
Dear Valued Guests,

Like so many of you, we have spent the last several days and weeks learning about the coronavirus (COVID-19) and how it is impacting our world. 

The top priority at our park is the safety and the well-being of our guests and team members. Regardless of the environment, this is our top priority every day. We also recognize and understand that you all have concerns about the coronavirus; therefore, we want to update you on everything that we are doing to provide a safe environment for you, your family, and our team members.

We have one simple objective that guides us: keeping you and our employees safe. This has been at the center of our conversations every step of the way. With that in mind, we have made several moves in our business in response to the threat of the coronavirus.

First, we are closely monitoring the latest developments and following the guidance from the US Centers for Disease Control and Prevention (CDC) and the World Health Organization (WHO). 

Second, we are taking several actions to help you feel confident about your health and safety while you are at our park.
We have significantly enhanced our cleaning and sanitation efforts on all guest and employee touch points.
We are providing an abundance of anti-bacterial soap in all hand-washing stations, and have placed dozens of alcohol-based hand sanitizers throughout all areas of the park.
We are frequently cleaning and disinfecting all rental equipment, queue lines, restrooms, food locations, and employee break areas.
In addition to these actions, we are asking employees who are sick to stay home. If anyone has a fever or becomes sick while at work, we will immediately release them to see their medical provider.

We hope that these measures give you confidence that we are taking the necessary precautions in this evolving situation. We remain committed to providing you and your family with friendly, clean, fast, and safe service.

For additional information about COVID-19, please read the latest report from the Government of Canada Public Health Services at www.canada.ca, or your local health department website.

Thank you. 

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